Just Bein’ A Concierge: Adventures Along the Wine Road
I am the Wine Road Member & Guest Concierge- I administer to our Wine Road Winery and Lodging Members- and in so doing, learn all about them, blog them- and then help guests effectively travel the Wine Road, pointing them in directions that their interests and preferences indicate will make their personalized best visit ever in terms of lodging, wineries, restaurants, touring, recreation- well, All Things Wine Road.
In hotels, a concierge assists guests with various tasks like making restaurant reservations, arranging for spa services, recommending night life hot spots, booking transportation (limousines, airplanes, boats, etc.), procurement of tickets to special events and assisting with various travel arrangements and tours of local attractions. In upscale establishments, a concierge is often expected to “achieve the impossible”, dealing with any request a guest may have, no matter how strange, relying on an extensive list of contacts with local merchants and service providers.
Rather like a Jack-or-Jill-of-All-Trades:
Or perhaps a bit like sparkly Michael J. (“J” is for Jello) Fox as a concierge on film:
Or perhaps omniscient and all powerful:
I belong to the Concierge Alliance of Napa Valley and Sonoma (CANVAS), a membership organization of hospitality folks and businesses in the Wine Country- one of the coolest things that CANVAS does is provide educational and networking events. Recently, I attended an evening at Gary Farrell Winery, with a distinguished panel speaking on the Russian River Valley AVA. Not only was it a chance to visit the spectacular Gary Farrell Winery, but I was able to meet transportation, restaurant and winery staff, as well as other concierges and hospitality professionals- well, a great group from Napa and Sonoma counties- who work with Wine Road: one more way to help me make a visit to Wine Road a complete visit.
Wright’s Photography- check them out!
Paradise Winery, starring Sonia Byck-Barwick and Dan Barwick:
Check her out on our Wine Road Concierge Section, Restaurants.
Here’s looking at you, kids.